Step 1 - Analyze Storage Requirements

The E-Z Store process starts with i/oTrak's expert personnel meeting with your team to determine the document storage requirements for the organization. i/oTrak will make arrangements to collect and transport the documents at a time best suited to minimize disruption within your organization's normal daily routine and workflow. i/oTrak will also formulate a blueprint to ensure it is able to certify the secure and confidential transfer of custody for each container to be collected and sent for storage.

Step 2 - Collection of Documents for Storage

i/oTrak provides the uniquely designed E-Z IPSH container for collection of documents for storage. These sturdy, yet lightweight storage containers accommodate up to 40 lbs of either legal or letter size documents with an integrated hinged lid to provide safe, private storage. i/oTrak personnel come on-site to assist in the collection of documents selected for storage, freeing your staff up from the laborious non-productive tasks associated with the document extraction/packing process.

Step 3 - Materials Transported

A team of i/oTrak service representatives will transport all the documents to be stored to i/oTrak's regional facility. Each container is inventoried prior to transport, with a full chain of custody documented during the relocation process. i/oTrak's transportation vehicles are equipped with transport security cages and the receiving facility is monitored using video, audio, motion, and fire sensing detection systems on a 24/7 basis.

Step 4 - Document Indexing

E-Z Store provides a comprehensive bar code indexing for each of the document files stored offsite, at i/oTrak's regional facility. All indexing is based upon the client's direction and designed to make documents easily accessible, should a request for retrieval become necessary. Contents of each box are indexed and bar-coded, to the box level, file level or even the individual paper level. The index listing is provided online to allow your authorized users access, 24/7 from any Internet connected device.

Step 5 - Documents Placed into Storage

After indexing, boxed documents are stored in i/oTrak's clean dry and environmentally friendly facility awaiting the request for retrieval, return or destruction. E-Z Store utilizes a custom designed mobile pallet storage system assuring safe, direct access to all bays for speedy retrieval. This arrangement is well suited for fast adaptation to changing reference lines and multiplication of storage surface. It also ensures a lower costs that means direct savings to E-Z Store clients.

Step 6 - Request & Retrieval of Documents

Requesting a document is quick and easy using E-Z Store's online i/oAnywhere Document Requesting Tool. Requests may also be made via fax or directly by phone. Document handlers quickly respond making available whatever is requested, whether it be a full box, a file, or an individual document.

We provide a variety of ways to get the requested documents into your hands promptly and efficiently including:

• i/oTrak's E-Z Send system, a secure on-demand scan and online delivery of documents or via direct fax-back
• Delivery of the physical documents to your location using an i/oTrak courier or a network of supply chain and transportation providers
• Pick-up by you at our facility at your convenience, during i/oTrak's routine business hours
• Direct confirmation of information contained in a document by an i/oTrak document professional via phone